Customer Testimonials
We had a great experience with Sorena Choum at Kelly Ford in Beverly. Sorena was very kind and knowledgeable about the car I was interested in and very patient with my kids who came with us for the test drive. She made sure the process was smooth and fast and I was able to get exactly what I wanted. Everyone else at Kelly Ford in Beverly was outstanding too. Highly recommended if you’re looking for a car!
I brought my Bronco Sport in for a recall appointment and was very impressed with the staff’s enthusiasm and efficiency. Great work!
Very friendly and courteous service staff especially Christian!
Service center representative was helpful and courteous and helped ensure the service was completed in a timely manner.
I cannot give higher accolades to the team at Kelly Ford in Beverly. My experience with this company was excellent, and it is truly some of the best customer service that I have experienced. The entire team was professional, forthcoming, and met me exactly where I was at. I strongly feel that my individual needs were constantly considered and valued. Communication was exceptional - clear, timely, consistent, seamless. I am beyond pleased with their service, and I am grateful that I took a chance on them when i was in a bind. Would absolutely recommend them over and over again! ...
Great Service
Fast / courteous service…service advisor Christian was great!
I highly recommend Kelly Ford…
Immaculate in/out . Staff were friendly and understanding about the issues u was having with my SUV . Only problem was window was smeared with greasy hand prints on both inside and outside of drivers side . But nothing glass cleaner won’t fix .
I had made an appointment for today to have all four tires on my 2020 Ford edge replaced and I have to say the service was excellent. You know they have a nice waiting area there and they keep you up-to-date every step of the way as to what’s going on and they’re kind and courteous so I thank you for the service.
Super happy with my experience at Kelly Ford. John was excellent. Very friendly and helpful. Thank you!
This was the easiest Friendliest transaction on a ford purchase I’ve made. I’ve had five other ford purchases at other locations none like this. Each purchase was to upgrade my current vehicle.
I highly recommend Kelly Ford. I had a lot of doubts about buying an pre-owned car and Scott was incredibly helpful, knowledgeable, and patient throughout the process.
Ambrose was great to do business with. Up front, honest, friendly, no pressure and easy to work with
Great service at Kelly Ford. They are welcoming, knowledgeable, and efficient. The service manager explained what I needed, how long it would take and got it done.
Brought my car in for the annual winterization and Christian Albano was awesome! Great conversationalist.. friendly..great people person!
Christian was very accommodating based on my specific needs, got me in and out as I was limited on time…
Ian and the team did a great job.
Great customer service Christian in the service department is super funny and nice.
Service Department: Friendly, timely, and knowledgeable. Also truck detailing was first class, exceeded my expectations. Overall great and seamless experience.
Great buying experience with Dave. I got a fair price for my trade and a square deal on a new F-150
This place was easy to work with during my purchase of F-150 this with. The sales manager of the place and the finance department were very knowledgeable and attentive. You will not get harassed by a “cliche” car dealership sales guys, all sales representatives were very professional and not at all pushy. I worked with Ambrose Orlando and he made my experience very easy and stress free. Many thanks
oil change, tire rotation to snow tires, and vehicle checks were done but they could not verify check engine light. That required a different tech to plug in the diagnostics. Was surprised that the car wash took longer than the service. Next time I will skip the car wash.
Very good service no complaints on my end
Everyone was fantastic very friendly & professional. Only problem my radio will Not work now so going to have to go back!
I had an amazing experience at Kelly Ford in Beverly, as soon as we got there Scott M. was welcoming and extremely helpful. He made me and my family feel welcome and comfortable, and he answered all of our questions with kindness and patience. This was a great car buying experience, if you ever get an opportunity, please give this place a visit - I promise you won’t regret it!! 😁
Used Kelly Ford in Beverly for my annual inspection sticker... fast and efficient...
Great team at Kelly Ford! No pressure sales, totally fair trade-in allowance, and got the reasonable deal I was wanting. From Scott Mitchell on the sales floor all the way up to super cool GM Mike Tarasuik, it was a great experience.
My daughter broke down on her way back to NJ. I spoke with the operator who was extremely pleasant and helpful. I was put in touch with Christian. I explained my dilemma. He was quick to help. Outstanding action. I am a Parts and Service Director at a dealership in NJ. Great work. I appreciate the help. I would hire them all
Wonderful people, wonderful place and very easy and fast service. Would definitely recommend this place to anyone looking for a new or used car.
When I stopped by Kelly Ford I had questions about electric versus hybrid cars. Ambrose Orlando took the time to fully answer all my questions and concerns. A few days later I returned to purchase a Mustang Mach-e. The delivery was very easy and I’m very pleased with my new vehicle.
Great service experience. My vehicle was finished earlier than expected. Clear and easy communication as to what was needed etc. and expected cost repair explained.
Seamless and friendly transaction from start to finish. Would definitely recommend this dealership and Dave to anyone!
Scott and Michael were very pleasant and reasonable to deal with.
Repeat customer. Great service as always. Special thanks to Ian for helping me along the way.
Mike and Christian from Kelly Ford Beverly were awesome. They were both very attentive and I received excellent service. I scheduled a detail for my vehicle and when I left it looked brand new again. Thank you and I will definitely be back!
This is my second car, I bought from them within two years. Ambrose is an honest sales person. People like him generally you do not see in most car dealerships. Mike the general manager was also extremely helpful and really helped out in many ways. 100% recommending this place in case you want to buy a Ford. Finance guy Ryn was amazing too.
Great overall experience. Thx
The team went above and beyond to satisfy us
This was a periodic full maintenance. Wonderful customer service - prompt scheduling, clear understanding of what they would do, communicated well on a few issues to address and satisfied with results
Timely, professional, helpful.
What a great experience we had. No xxxxxxxx sales approach. We had a great experience buying our new car. Ambrose was terrific to us. He is a very down to watch same person. We appreciate you! Thank you so much.
We had an excellent experience at Kelly Ford in Beverly, MA. Our salesperson Ambrose was very helpful, efficient and friendly. He answered all our questions and provided details on the Ford Bronco Sport model we purchased. Highly recommend this dealership!
They were awesome. Christian was amazing. They took care of me and did everything as a great dealership would do. They’re great.
Just recently got a Maverick from them. I took a while, but that was on Ford proper, not the dealership. The sales people were good. Will definitely consider buying another vehicle from them.
Very professional and easy to work with. 10s 10s 10s across the board.
Ian was fantastic. He got my vehicle repaired as soon as possible and kept me informed throughout the process
Great shop to get all your auto ptojects taken care of. I bought my Bronco at kellys, so it feels like family.
Excellent service and communication!
When I brought my 2017 Ford Edge for the Works Special Checkup, I was very pleased. Christian, the Service Advisor, was very informative, helpful, and was “top notch “ in customer service. He went out of his way to give me the best deal. Thank you Christian and thank you Ford!
I brought my car in for a recall repair and to look at my sunroof because it wouldn’t operate in any direction. When I picked up the car, to my surprise, everything was fixed, and I was not charged for any service. Needless to say, I walked away a very happy man
Great experience buying from Kelly Ford...Too many times, dealerships will completely low ball offers on your trade or play games when it comes to financing. Each step of the way, my wants and needs were met. They were transparent, fair and easy to work with. Sorena C. was excellent as well as Joe in finance. Highly recommend!
Good service.
Christian was helpful, professional, polite, and for my vehicle serviced and back on the road. When a minor correction was required, he went out of his way to see that the matter was quickly addressed. Thank you!
I went to visit Kelly Ford in Beverly on a Saturday with a couple cars in mind and from the moment I arrived to the moment I left, it was a great experience. Sorena Choum was the salesperson who first greeted me and she was amazing. She was patient, knowledgeable and listed to everything I wanted in a new car. She showed me the best options and within a half hour, we were out for a test drive. Mike, one of the general managers and John in Finance were also great, they were able to answer all of my questions, ...
Great service from service advisor Brian and Tech Ramone. Will definitely continue to give the service team my business for maintenance of my Ford vehicle
Christian was so wonderful to deal with! So helpful and Patient great service! Thank you very much
I honestly have never had such an amazing experience at a dealership! I never stepped a foot in the dealership. Sorena/Cody handled everything through text/email. They drove the SUV to me 3hours away. Mark in sales was very informative and did everything I requested. They even went above and gave a discount on the vehicle which was already a great price!! I read reviews prior to purchasing and I have to say I was not disappointed at all! No shady sales tactics, no hidden fees, no BS. I recommend them 100%! I absolutely love that Sorena drive the SUV ...
Easy scheduling, friendly staff and on time service
Christian and his team did an awesome job fixing my husbands truck. Walked us thru the issues and explained everything completely. Checking out was a breeze with wonderful attention to paying and getting our paperwork. The women helped us with our half cash and other payment process. We will always stay with this dealer ship and am on third auto purchase with Kelly. Excellent teamwork by everyone.
They did a competent job at a good price. There were a few things I asked for that weren't attended to - inspection, leaky front tire. Also - I'm used to the dealership vacuuming the car and returning it it clean. I guess that's a thing of the past.
The service department at Kelly Ford was great. Booking my appointment for an oil change was easy. I asked them to investigate an odd noise at drop off and despite a full schedule they were able to squeeze me in same day for some extensive work. Great service!
Really nice service they take care my trucks And really nice people I really recommend them
Just want give a shout out to KELLY Ford of Beverly. I had such a great experience purchasing my 2024 Bronco. I worked with John who was always responsive and communicated every step of the way. He answered all my questions and was upfront about everything. Not to mention, the GM gave me a great deal on my trade-in they helped me find the perfect vehicle when I told them all the things wanted in the bronco. Can’t say enough, you will not be disappointed purchasing through this dealership.
Best Ford dealership in the Northeast!
Ambrose and the team at Kelly Ford are the best. Very friendly and made my wife and I comfortable trading in our 2014 Escape for a 2021 Explorer. Thank you very much Ambrose!!! Will recommend to all my friends and family.
Convenient service. Thank you!
Ambrose and the team at Kelly Ford are the best. Very friendly and made my wife and I comfortable trading in our 2014 Escape for a 2021 Explorer. Thank you very much Ambrose!!! Will recommend to all my friends and family.